Infrastructure & IT Support Engineer · Surabaya, East Java, Indonesia

Erry Pradana
Darajati

Infrastructure & IT Support Engineer
Cloud & Virtualization | Windows Server & Hybrid Environments

7+ years · US-based clients via Wowrack

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Erry Pradana Darajati
7+
Years experience
11
Certifications
6
Key projects
565
LinkedIn followers

Seven years keeping infrastructure running

Erry Pradana Darajati

I’ve spent 7+ years keeping infrastructure running — mostly for US-based clients through Wowrack. My day-to-day covers Windows Server, Azure/AWS/GCP, and a mix of on-prem and hybrid setups. I’ve dealt with my share of ransomware incidents, built automation with PowerShell, and taught cloud fundamentals for Google’s Bangkit program. I work across Active Directory, Hyper-V, VMware, backup systems, and networking.

Skills & expertise

CoreWindows Server Administration
DirectoryActive Directory & GPO
VirtualizationHyper-V & VMware
AutomationPowerShell Automation
CloudCloud Computing (Azure, AWS, GCP)
ResilienceSystem Backup & Recovery
NetworkNetworking (CCNA)
SupportIT Helpdesk & Troubleshooting
OperationsMonitoring & Patch Management
SecuritySecurity & Ransomware Response
ProcessDocumentation & SOP Creation
HostingcPanel Administration

Professional journey

Windows System Administrator
PT. Wowrack Indonesia — Surabaya, Indonesia
Oct 2020 — Present · 5+ years
I manage infrastructure for US-based customers at Wowrack — keeping things online, secure, and performing well. That covers Active Directory, Group Policy, and Windows Server across the board. Some of the tougher work has been ransomware recoveries (3 so far) and digging into system compromises. I also write PowerShell automation for config management and handle L2 escalations for the helpdesk and ops teams.
HemonitoringHyper-V InventoryHemi Selfie AIKnowledge Graph
Junior System Administrator
PT. Wowrack Indonesia — Surabaya, Indonesia
Nov 2018 — Oct 2020 · 2 years
First-line support for Windows and Linux servers in hosting and cloud environments. Monitored server health and backup jobs, handled customer requests, and implemented infrastructure changes. Got promoted to the senior role within 2 years.
Technical SupportInfrastructure Monitoring
Cloud Computing Instructor
Bangkit Academy — by Google, Gojek, Tokopedia, Traveloka
Feb 2023 — Dec 2024 · 1 year 11 months
Taught Google Cloud fundamentals (Compute Engine, Cloud Storage, and related services) to 3 cohorts. Led hands-on labs and mentored student teams through cloud projects. Named Rising Star Contributor based on student feedback.
GCP TrainingCloud Architecture
Regional Sales Administrator and Executive
PT HM Sampoerna, Tbk — Surabaya, Indonesia
May 2016 — Sep 2017 · 1 year 5 months
Built sales data dashboards for regional teams and provided analytics across multiple regions. Received an On-The-Spot Award for a data innovation project.
Sales AnalyticsDashboard Automation
Tech Intern
Embassy of Republic of Indonesia — New Delhi, India
Jan 2013 — Feb 2013 · 2 months
Built an educational robot prototype using fuzzy and PID control systems. Helped with research on automation logic for embedded systems.
Robot PrototypeEmbedded Systems

Selected projects

Infrastructure
Hemonitoring
Server monitoring system I built from scratch. Agents report back to a collector API, everything runs in Docker, and it sends alerts to Telegram. Includes a dashboard, retention jobs, and self-monitoring.
AI / Automation
Hemi Selfie AI
AI selfie generator that takes a reference image and produces portraits. Built as a reusable Hermes skill with fallback models and Telegram thread delivery.
PowerShell
Hyper-V Inventory
PowerShell scripts for inventorying Hyper-V clusters. Outputs to HTML, Excel, or CSV depending on what you need.
Knowledge Management
Obsidian Knowledge Graph
Knowledge management system built on Obsidian — maps of content, atomic notes, and linked docs that actually hold together.
Agentic AI
Hermes Agent Skills
Reusable coding skills for an AI agent, built around a lazy-senior-dev philosophy: YAGNI, over-engineering review, and debt tracking.
Media Pipeline
AI TTS + Video Pipeline
Narration pipeline using Edge TTS and ffmpeg for subtitles and video sync. Keeps costs near zero.

Certifications & licenses

CCNA: Introduction to Networks & SRWE
Cisco
Sep 2025
Google Cloud Platform ACE
Google Cloud
2023
Azure Fundamentals & Exam 740
Microsoft
Feb 2020
Oracle Cloud Foundations Associate
Oracle
2020
AWS Cloud Practitioner
Amazon Web Services
2020
Acronis Cloud Tech Suite
Acronis
2020
cPanel & WHM Administrator (CWA)
cPanel
May 2020
cPanel Professional (CPP)
cPanel
May 2020
cPanel & WHM System Admin I (CWSA-1)
cPanel
Jun 2020
Apsara Clouder — Cloud Computing
Alibaba Cloud
May 2020
EF SET Certificate (C2 Proficient)
EF SET
Sep 2020

Education

Institut Teknologi Sepuluh Nopember

B.A.Sc. in Computer Engineering

2010 — 2015 · GPA 3.26 / 4.00

Final Project: L4 Microkernel Implementation for SBC I/O · PKM Grant & PPA Scholarship Recipient

Languages

English
Professional working proficiency
Indonesian
Native / bilingual
Javanese
Native / bilingual

Get in touch