Windows System Administrator
PT. Wowrack Indonesia — Surabaya, Indonesia
Oct 2020 — Present · 5+ years
I manage infrastructure for US-based customers at Wowrack — keeping things online, secure, and performing well. That covers Active Directory, Group Policy, and Windows Server across the board. Some of the tougher work has been ransomware recoveries (3 so far) and digging into system compromises. I also write PowerShell automation for config management and handle L2 escalations for the helpdesk and ops teams.
HemonitoringHyper-V InventoryHemi Selfie AIKnowledge Graph
Junior System Administrator
PT. Wowrack Indonesia — Surabaya, Indonesia
Nov 2018 — Oct 2020 · 2 years
First-line support for Windows and Linux servers in hosting and cloud environments. Monitored server health and backup jobs, handled customer requests, and implemented infrastructure changes. Got promoted to the senior role within 2 years.
Technical SupportInfrastructure Monitoring
Cloud Computing Instructor
Bangkit Academy — by Google, Gojek, Tokopedia, Traveloka
Feb 2023 — Dec 2024 · 1 year 11 months
Taught Google Cloud fundamentals (Compute Engine, Cloud Storage, and related services) to 3 cohorts. Led hands-on labs and mentored student teams through cloud projects. Named Rising Star Contributor based on student feedback.
GCP TrainingCloud Architecture
Regional Sales Administrator and Executive
PT HM Sampoerna, Tbk — Surabaya, Indonesia
May 2016 — Sep 2017 · 1 year 5 months
Built sales data dashboards for regional teams and provided analytics across multiple regions. Received an On-The-Spot Award for a data innovation project.
Sales AnalyticsDashboard Automation
Tech Intern
Embassy of Republic of Indonesia — New Delhi, India
Jan 2013 — Feb 2013 · 2 months
Built an educational robot prototype using fuzzy and PID control systems. Helped with research on automation logic for embedded systems.
Robot PrototypeEmbedded Systems